INTRODUCTION
At Elite Motorcycles Pty Ltd (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy ("Privacy Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, "Personal Data" refers to any information that on its own, or in combination with other available information, can distinguish an individual.
We are committed to protecting your privacy by following the highest level of privacy regulation. As such, we follow the obligations under:
- the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (the Privacy Act). The APPs govern how we collect, use, disclose, store, secure and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
SCOPE
This policy applies to the Elite Motorcycles Pty Ltd websites and domains.
This Policy does not apply to third-party applications, websites, products, services, or platforms thatmay be accessed through (non- “Elite Motorcycles Pty Ltd”) links that we may provide to you. These sites are owned and operated independently from us, and they have their separate privacy and data collection practices. Any personal data that you provide to these websites will be governed by the third party’s privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
Processing Activities
This Privacy Policy applies when you interact with us by doing any of the following:
- Make use of our application and services as an authorized user
- Visit any of our websites that link to this Privacy Statement
- Receive any communication from us including newsletters, emails, calls, or texts
PERSONAL DATA WE COLLECT
DATA YOU PROVIDE
When you make a purchase or attempt to make a purchase, we collect personal data as part of your order information.
THIS DATA INCLUDES:
- Account information such as your name, email address, and password
- Payment information such as your billing address, phone number, credit card, debit card or other payment methods
If you provide us, or our service providers, with any Personal Data relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used following this Privacy Statement. If you believe that your Personal Data has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Data, please contact us by using the information set out in the Contact Us section below.
DEVICE AND USAGE DATA
When you visit an Elite Motorcycles Pty Ltd website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The "Help" feature on most browsers will provide information on how to accept cookies, disable cookies, or notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. We also process information when you use our services and products. This information may include:
- IP Address
- Individual Products you view
- Web terms or searches that led you to the site
- Time zone
DATA WE COLLECT FROM THIRD PARTIES
We may receive your personal data from third parties such as companies subscribing to Elite Motorcycles Pty Ltd services, partners, and other sources. This information is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your personal data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions, you should first contact the relevant third party for further information about your personal data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at Elite Motorcycles Pty Ltd (contact details below) and we can assist you.
Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties' privacy practices.
PURPOSE AND LEGAL BASIS FOR THE PROCESSING OF PERSONAL DATA
We collect and use personal data about you with your consent to provide, maintain, and develop our products and services and understand how to improve them.
These purposes include:
- To deliver your product or service
- To fulfil orders including electronic and non-electronic shipment
- Building a Safe and Secure Environment
- To verify or authenticate your identity; and
- Investigate and prevent security incidents such as breaches, attacks, and hacks.
- Providing, Developing, and Improving, our Products and Services
- Deliver, maintain, debug, and improve our products and services.
- Enable you to access Elite Motorcycles Pty Ltd services and set up accounts.
- Provide you with technical and customer support.
- Organize and Deliver Advertising and Marketing
- Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys, and promotions held by us or hosted on our behalf; and
- Organize events or register attendees and schedule meetings for events.
Where we process your personal data to provide a product or service, we do so because it is necessary to perform contractual obligations. All the above processing is necessary in our legitimate interests to provide products and services and maintain our relationship with you and protect our business, for example, against fraud. Consent will be required to initiate services with you. Consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.
SHARING AND DISCLOSURE
We will share your personal data with third parties only in the ways set out in this Policy or set out atthe point when the personal data is collected.
We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Information here:
You can also opt out of Google Analytics here:
We may also use your Personal Information to provide you with targeted marketing via advertisements or communications (such as newsletters).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:
LEGAL REQUIREMENT
We may use or disclose your personal data to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.
SERVICE PROVIDERS AND OTHER THIRD PARTIES
- We may use a third-party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services.
- Service providers may be within or located outside the EEA.
- We may share your personal data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services.
- We may share your personal information with vehicle and parts manufacturers, and our suppliers.
For further information on the recipients of your Personal Data, please contact us by using the information in the Contact Us section below.